- Up to 3 business days (may be same day).
- Complete bank verification by confirming two small test transactions.
ROFO FAQs
Have questions about the ROFO Rewards program? You can quickly find the answers right here.
Frequently Asked
- Members receive a free 2-piece meal.
- Added to your account 1-2 days before your birthday and expires after 30 days.
- Unredeemed rewards are returned to your account once the offer expires.
- Expiration dates are listed on the reward image.
- Points expire 365 days after being earned, on the 1st of the next month.
- Example: Points earned in March 2024 expire on April 1, 2025.
- Enable email alerts to track expiring points.
- To update your physical card, sign into your account on the Royal Farms app or roforewards.com, visit the profile section, and update your card.
- If you are a RofoPay customer, you will need to reach out to Royal Farms customer service to have the new card updated with Zipline as well. If you have any questions about updating RofoPay information, you can give our team at Zipline a call at 1-844-687-1681 and they will be able to assist!
- ZipLine uses this to verify your bank account before activating RoFo Pay.
- Yes, the limits are:
- $125 per transaction
- $150 daily limit
- $500 weekly limit
- 5 transactions per day
- 15 transactions per week
- Clear any pending transactions first.
- Update via the app or ZipLine website.
- Verify new test transactions to activate.
- Log into biz/royalfarms and select “Update My PIN.”
- Sign into the app or website.
- Select Age Verified Offers, complete the verification, and save desired offers.
RoFo Pay/ Tobacco
- Up to 3 business days (may be same day).
- Complete bank verification by confirming two small test transactions.
- A secure payment method linked to RoFo Rewards.
- Allow customers to save up to $0.10 per gallon on fuel.
- Yes, data is encrypted, and transactions are PIN-protected.
- ZipLine uses this to verify your bank account before activating RoFo Pay.
- Yes, the limits are:
- $125 per transaction
- $150 daily limit
- $500 weekly limit
- 5 transactions per day
- 15 transactions per week
- Clear any pending transactions first.
- Update via the app or ZipLine website.
- Verify new test transactions to activate.
- Log into biz/royalfarms and select “Update My PIN.”
- Swipe your rewards card at the pump, select YES to pay with RoFo Pay, and enter your PIN.
- Discount is applied instantly (in New Jersey, it appears on the email receipt).
- Download the app or register a physical card
- Upgrade your account to RoFo Pay after registering the physical card.
- Download the app or register a physical card
- Upgrade your account to RoFo Pay after registering the physical card.
- Payments are processed through ZipLine as an ACH debit from your bank account.
- To verify your identity for the payment program.
- To verify identity and prevent fraud.
- A secure electronic payment system, similar to writing an electronic check.
- Accounts holds are due to a return from your bank.
- Anytime a return happens on your account, the charge is returned to a collection agency which will charge a fee.
- Royal Farms does not profit from this fee, nor do they have any say on when it is charged.
- If your bank updated your account without your approval, please have them contact CheckRedi directly so they can resolve it with them. Reach out to our team at Zipline at 1-844-687-1681 for assistance.
- Once the charge is taken care of, your account will be released, and you will be able to use your account again.
- Yes, multiple accounts can share the same banking information.
- No, the program is currently for individuals only.
- Yes, for members aged 21+.
- Complete a one-time age verification in the app to access offers.
- Sign into the app or website.
- Select Age Verified Offers, complete the verification, and save desired offers.
RoFo Rewards
- Register online with a card or download the app (Apple | Android).
- Earn:
- 2 points for every $1 spent.
- 1 point for every gallon of gas purchased.
- Upgrade to RoFo Pay for gas discounts (excludes New Jersey).
- Track points and offers on the app or website.
- Check your points balance in two ways:
- App: Displayed on the home screen.
- Website: Log in at roforewards.com.
- As of right now you cannot redeem points for online and mobile ordering.
- App Users:
- Go to Rewards and select Redeem Rewards.
- Use the QR code at checkout.
- Cardholders:
- Add the reward to your account at roforewards.com.
- Enter your phone number or swipe your card at checkout.
- Unused rewards are returned after 24 hours.
- Customers cannot use points for mobile/ online ordering at this time.
- 12 years or older.
- Members receive a free 2-piece meal.
- Added to your account 1-2 days before your birthday and expires after 30 days.
- Unredeemed rewards are returned to your account once the offer expires.
- Expiration dates are listed on the reward image.
- Points are not displayed on receipts.
- Track them in real time on the app or by logging into the website.
- Points cannot be used for:
- Gift cards
- Tobacco
- Lottery
- Money orders
- Check the RoFo Rewards app or website under the Rewards section.
- Use the customer service screens under the RoFo Rewards button.
- Points expire 365 days after being earned, on the 1st of the next month.
- Example: Points earned in March 2024 expire on April 1, 2025.
- Enable email alerts to track expiring points.
- No, only one card per account.
- To use a second card, create a separate account with a new email or phone number.
- To update your physical card, sign into your account on the Royal Farms app or roforewards.com, visit the profile section, and update your card.
- If you are a RofoPay customer, you will need to reach out to Royal Farms customer service to have the new card updated with Zipline as well. If you have any questions about updating RofoPay information, you can give our team at Zipline a call at 1-844-687-1681 and they will be able to assist!
- Yes, information is securely stored and not shared with outside parties.
- Payment cards are managed by ZipLine®, following Federal Reserve rules.